Terms of Service
Welcome to DiNÉRA.
These Terms of Service apply to your use of our website and purchases made through DiNÉRA. By accessing our website or placing an order, you agree to these terms.
Use of Our Website
You agree to use the DiNÉRA website only for lawful purposes.
If you create an account, you are responsible for:
- Keeping your login details secure
- Maintaining the confidentiality of your password
- Providing accurate account information
- Activities carried out through your account
Please do not share your login information with other persons.
Orders
When placing an order, customers are responsible for providing accurate:
- Name
- Contact number
- Email address
- Delivery address
- Order information
DiNÉRA reserves the right to cancel or refuse an order where there is suspected fraud, incorrect information, payment issues, product unavailability, or other reasonable circumstances.
Product Information
We make every effort to display our jewellery as accurately as possible.
However, slight differences in colour or appearance may occur because of lighting, photography, screen settings, manufacturing variations, or other factors.
Pricing
All prices displayed on our website are shown in Sri Lankan Rupees (LKR) unless otherwise stated.
Prices, discounts, promotional offers, and product availability may change without prior notice.
Discounts & Promotions
Unless otherwise stated, multiple discounts, promotional codes, or offers cannot be combined on the same order. Where more than one discount is applicable, only the highest eligible discount or the discount given priority by DÍNÉRA will be applied to the purchase.
DÍNÉRA reserves the right to determine the priority and eligibility of discounts and promotional offers.
Shipping & Delivery
Orders will be delivered to the address provided during checkout.
Customers are responsible for ensuring that the delivery address and contact number are correct.
Our estimated delivery period is generally 3–5 business days within Sri Lanka after an order is placed.
Delivery may take longer during:
- Public holidays
- Promotional periods
- High volume order periods
- Severe weather
- Courier delays
- Other circumstances beyond our reasonable control
Please refer to our Shipping Policy for further information.
Exchanges & Returns
Exchange eligibility is subject to our Refund & Exchange Policy.
Products must meet the required return conditions before an exchange can be approved.
Intellectual Property
All DiNÉRA website materials, including where applicable:
Product photographs, Product names, Graphics, Logos, Website designs, Videos, Written descriptions, Promotional materials are owned by or licensed to DÍNÉRA.
These materials may not be copied, reproduced, distributed, modified, or used commercially without prior permission.
Changes to These Terms
We may modify these Terms of Service when necessary.
Continued use of the DÍNÉRA website after updated terms are published will be subject to the revised terms.
Contact Us
For questions regarding these Terms of Service: